Testimonials


Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "I want to thank the staff and ownership of Lake city honda and kawasaki for one of so few best experience s ! I purchased a new Concours 1400 from you ! This thing is so smooth and awesomlycomfortable ! The down home welcome I received at your dealership is greatly appreciated! Seems like so many places have forgotten about meeting or exceeding customers expectations, well you folks have it all down to making that feeling dissapear! Thanks to George , Chris for your outstanding professionalism! I will be glad to send lots of people your way! Thanks to everyone at your store! I have had my bike for almost 3 mo and still feel awesome about how I was treated and the deal was more than fair! Awesome in my words!"

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    Tim Raper - Elkhart, IN
  • "Just purchased my 40th anniversary Gold WIng from Lake City. I bought my first bike from Charlie's Dad in 1984 and have always had a great experience.From sales, to parts, to service I have always been treated fairly and honestly. I would not even consider purchasing a motorcycle anywhere else as I know that no dealership would take care of me like Lake City Honda. George found me the exact bike I wanted new in the crate and even allowed me to participate in the un-crating. Awesome Sales experience, awesome Service and Parts department interactions also!! Folks, look no further for a great dealer!"

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    Dave Ritsema - South Bend, IN
  • "This was the best experience I have ever had with a purchase. A NO HASSLE dealership."

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    Kevin Reinhold - St. Louis, MO
  • "Great dealership! Fair pricing, personal service. Great follow thru and always available for for information either by phone or in person. George and the other service and parts staff have been great to work with!"

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    Dave Miller - West Lafayette, IN
  • "after 22 years and 20+ units,the people here make the difference!!! this dealership always goes the extra mile for the customer. they always exceed my expections and then some. customer service is always a priority at Lake City."

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    Adam Bish - LIGONIER, IN
  • "LOVE my new F6B! Thanks Charlie and George for taking such great care of me. Excellent deal, excellent job on the upgrades by the parts and service department and the "unveiling" was really cool and made the experience extra special. VERY cool touch that I really appreciated!"

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    Dave Ritsema - South Bend, IN
  • "Absolutely outstanding service provided to this traveler in a bind and a long way from home. Words don't quite capture just how helpful everyone at Lake City were during my recent visit. Warsaw and the surrounding area are extremely fortunate to have such a dealership nearby. Thanks again for your help."

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    Steve Bruns - West Kelowna, BC
  • "Kudos to the outstanding staff and owners of Lake City Honda! Bought my first motorcycle here this summer (2009 aero), and couldn't be more impressed with the professionalism and people skills exhibited by the Lake City Honda staff. George is a great guy to work with - he gave me excellent advice on a first bike, and was very helpful through the whole process. Matt, Chris, and Drew in parts have been extremely helpful with all my questions. As an area educator for 29 years, I truly appreciate the professional and personal relationship skills I see in the Lake City Honda staff. I strongly recommend anyone to take their motorsports business to Lake City Honda!"

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    Jim Sittler - Columbia City, IN
  • "George, Wow !! What can I say. From the Personal Service prior, during, and after the sale. You are a True Motorcyclists Motor Cycle Dealer. My Son and I just returned home from our Iowa Trip and the Voyager Trike performed flawlessly. My other Son and I leave in a week for the next trip. A Special Thanks for the unexpected visit to my home when you picked up the bike when I couldn't ride it to you. I don't know of any other dealer that would do that.. It was nice visiting with you and Charlie that evening. A special thanks to Tim who bounced numbers more then once for me and was of great help the first day I came in. Lets see, this is bike number 3 purchased from Lake City in 6 years. If anyone wonders why I keep coming back.. Give them my number, I can tell them personally it's because Lake City keeps the Customer First and Foremost and will stop at Nothing to keep them happy.. Job Well Done !!! . Don't change a thing!!! Tim PS- This all started because the wife wanted a backrest.. ha.."

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    Tim White - Fort Wayne, IN
  • "Just want'ed to say HI to some of the BEST people I know. been doing alot of riding. There's not been much work SOME but not much. MY brother and I have been spending alot of time in michigan He has 21ft pullbehind trailer we us and then we take the bike REAL NICE. Looking foreword to see the NEW GOLDWING"

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    Tom Sullivan Sully - south chicago height's, IL
  • "I met George and the Lake City Family in 2004 after a local dealer would not stand behind their product. Even tho I didn't buy this particular bike from Lake City, they greeted me by name and with in minutes had the bike on the lift and mechanics were on it. Bike was covered by Warranty and was on the road in a week. A year later came a new VTX from George. I have always wanted a KLR650 and my dreams of owning one went out the window when I was diagnosed with Stage 4 Cancer a year ago. I kept in contact with George by email and he kept saying, "when your ready, come see us".. in April I had to get out of the house and went to see Lake City. George understood my physical and finance situation with the never ending medical bills coming in. We sat down and he tweeked some numbers and before I knew it I was signing on the dotted line. He even stored the bike till I was able to ride it myself.!! No matter where you live or how far you have to fly, drive, or walk. Make the trip to Lake City, if for nothing else then to shake George's hand and thank him again for me. The folks at Lake City are living proof that caring, understanding dealers are still out there. George, again, Thank you for all you have done for me. You definently made what I thought was a impossible dream come true.. My ride home was the best one of my life. Tim"

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    Tim White - Fort Wayne, IN
  • "The best buying experience ever! George is the friendliest, most helpful person I have ever bought from. Best deal, Best treatment, Best product, Best customer service. I will definately go back. Thanks to all who helped during my purchase"

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    Curt Gillespie - Springfield, OH
  • "As an old school District 15 racer returning to the sport after 23 years, its nice to have a dealership with an experienced and friendly staff. Your parts and accessories are priced right in line with the big internet sites and I would rather buy locally whenever possible. I just wish I could buy back my old riding skills. Thanks. Joel Myers [2009 CRF450]"

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    Joel Myers - Columbia City, IN
  • "It all started when we met Charlie's dad, Ron. Ron & George put together a 1984 standard Goldwing for us. We have been hooked on their friendship, service and kindness since then. We have bought 4 bikes (two Goldwings) and thinking about one more purchase after 200,000 miles on our present Goldwing (which is a testimony to their service and quality of products)!! They have become part of our family and we love them dearly. Not only George & Charlie but everyone in their dealership. WAY TO GO LAKE CITY!!"

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    Dan & Diann Schwab - Milford, IN
  • "George, Charlie and staff. My first Honda, CM400, then 1985 Goldwing GL1200I. Our new 2009, GL1800, Candy Blackcherry looks and rides very good. We enjoyed our first trip to the Blueridge Parkway, Smoky Mountains and back home. This GL1800 handles very nice and +40mpg. We rode 1,792.5 miles in 5 days. Looking forward to more trips. Thank you very much. Kerry"

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    Kerry Stover - PIERCETON, IN
  • "THANKS AGAIN FOR WORKING WITH US ON THE SHADOW AERO 750 WE PURCHASED ITS A GREAT FIT FOR GENEVIA AND I HAVE BEEN ON IT SOME MYSELF SWEET RIDE IS WHAT I KEEP HEARING FROM HER WITH ALL SMILES IT AINT THE WING BUT IT AINT BAD HA HA THANKS AGAIN FOR ALL YOU DO FOR US"

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    Mike & Genevia Sage - CONVERSE, IN
  • "George& Charlie have the best dealership! Hands down they are a great assett to the community! they really Know how to treat people like they are thier extended Family. They go above and beyond the normal dealer & customer relationship! they Have A great team going it is easy to see why they have been rated A top 100 dealer for 14 yrs! they are number one In our book! we will definalityuse them Again Thanks For Our Teryx You guys Are the Best!"

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    Teresa& Byron Conley - Pierceton, IN
  • "This is the best Dealership in the U.S.. They treat you like family, you can walk in the door and they will call you by your first name. Their service dept. is the best there is. They have top notch mechanics who do an excellent job. I've purchased my last 3 Goldwings here and will never trade anywhere else. I drive 110 miles one-way to deal with them and have them service my bike."

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    Mike Bible - Lafayette, IN
  • "My son and I took the train from Washington DC for 16.5 hours to purchase my bike. George had everything ready for us so we wouldn't waste much time to start enjoying our ride back home! Chris, from Accesories, helped us with helmets, while another sales person gave my son a "Barney Flintstone" doll and Jon was giving the final cleaning touches to my beamer. I would honestly repeat that long trip anytime with no hesitation, since they made our buying experience a true pleasure. George followed up with a call to see how our trip went, and also shipped me an old helmet so we wouldn't have to carry it all the way back! He also answered ALL the many questions I had. : ) This is what dealerships should be like!!!! By the way....the bike is AWESOME! (take a pic @ photo gallery/ riding buddies/ Alex and Chris) Alex"

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    Alex - Great Falls, VA
  • "The Staff at Lake City Honda very friendly as soon as I walked in the door. George called me by name right away. He was not overbearing in trying to sell me a bike. He asked what I was interested in and gave me some suggestions. I made up my mind on a new purchase without any pressure. I am more than happy with my new Shadow. What a great machine. I have had nothing but compliments since I purchased it. Thanks George."

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    Dan Conkling - North Webster, IN
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